Dear valued customers,
We will be performing urgent maintenance work on our L3-L4 scrubbing clusters to update the software and enhance performance and reliability. During this time you may experience brief interruptions of service (users may disconnect and immediately re-connect to your service).
Maintenances like this one are necessary to allow us to keep improving our service.
If you have any questions, please do not hesitate to contact our support team through the dedicated channel within your portal.
Thank you for your understanding.
Best regards,
Your friends at LocLix
Dear valued customers,
The maintenance in object has started as planned.
Best regards,
Your friends at LocLix
Dear valued customers,
The maintenance has been completed as planned.
Best regards,
Your friends at LocLix
Dear valued customers,
We're experiencing some network degradation in our Germany, Nuremberg location. Our NOC is currently still investigating this matter. Your patience is appreciated as we work on this.
Best regards,
Your friends at LocLix
Dear valued customers,
Our NOC is still working on the matter, though the situation seems to be more stable according to our monitoring.
We highly appreciate your continued patience throughout this incident.
Best regards,
Your friends at LocLix
Dear valued customers,
We're still progressing on a resolution about this incident, please rest assured that it's of utmost importance to us to get this resolved a quickly as possible. We'll update you as soon as any new information becomes available.
Best regards,
Your friends at LocLix
Dear valued customers,
The situation has remained stable after our latest changes pushed two days ago. This is still being investigated by the team and we'll release a RFO once we've been able to gather all necessary information.
We appreciate everyone's patience while we deal with this incident.
Best regards,
Your friends at LocLix
Dear valued customers,
After extensive monitoring, this issue is confirmed to be resolved, we will be releasing an RFO here after our investigation is complete.
Thank you for your patience.
Best regards,
Your friends at LocLix
Dear valued customers,
We are aware of an issue related to the FiveM/RedM application filtering which is causing about 10 in 500 users to be unable to connect to the servers.
Please note that our team is working on this, if you have any information you may wish to share or if you are experiencing this yourself, please reach out to us through your customer portal.
We appreciate your patience.
Best regards,
Your friends at LocLix
Dear valued customers,
We're currently performing some A/B Testing with a selected number of customers, using a modified version of the filter.
We'll update this with our findings ASAP.
Best regards,
Your friends at LocLix
Dear valued customers,
We have confirmed that this issue is now resolved, thank you for your patience.
If you're still experiencing similar issues, please get in touch, our team will handle your request right away.
Best regards,
Your friends at LocLix
Dear valued customers,
We will be performing urgent maintenance work on our L3-L4 scrubbing clusters to update the software and enhance performance and reliability. During this time you may experience brief interruptions of service (users may disconnect and immediately re-connect to your service).
Maintenances like this one are necessary to allow us to keep improving our service.
If you have any questions, please do not hesitate to contact our support team through the dedicated channel within your portal.
Thank you for your understanding.
Best regards,
Your friends at LocLix
Dear valued customers,
The maintenance has started as planned.
Best regards,
Your friends at LocLix
Dear valued customers,
The maintenance in object has completed as planned.
Best regards,
Your friends at LocLix
Dear valued customers,
Our monitoring has reported us some issues on the network edge at our Germany, Nuremberg location which is experiencing some minor performance degradation. Our NOC team is currently investigating. More updates will follow shortly.
Best regards,
Your friends at LocLix
Dear valued customers,
Our NOC has applied some fixes and the situation looks to be back to stable now, we'll be keeping a close eye on this.
Best regards,
Your friends at LocLix
Dear valued customers,
We've observed that the network degradation keeps happening, we appreciate your patience as we keep working on this matter.
Best regards,
Your friends at LocLix
Dear valued customers,
After our recent changes, the situation looks to have been stable for a while. We're still closely monitoring it.
Best regards,
Your friends at LocLix
Dear valued customers,
After extensive monitoring by our NOC, the situation looks to have remained stable. Thank you for your patience throughout this incident.
We're now closing this incident as fully resolved.
Best regards,
Your friends at LocLix
Dear valued customers,
We will be performing urgent maintenance work on our L3-L4 scrubbing clusters to update the software and enhance performance and reliability. During this time you may experience brief interruptions of service (users may disconnect and immediately re-connect to your service).
Maintenances like this one are necessary to allow us to keep improving our service.
If you have any questions, please do not hesitate to contact our support team through the dedicated channel within your portal.
Thank you for your understanding.
Best regards,
Your friends at LocLix
Dear valued customers,
The maintenance in object is currently in progress.
Best regards,
Your friends at LocLix
Dear valued customers,
The maintenance in object has been completed and any remaining disrupted session will be recovering shortly.
Best regards,
Your friends at LocLix
Dear valued customers,
Our Datacenter has planned a power maintenance that will take place in September.
The scope of the maintenance will be to replace a few power meters on the main distribution lines to ensure legal compliance, in line with local government guidelines; while at the same time installing new diversion appliances that will allow them to perform such interventions in the future without the need to disrupt the flow of power in the racks.
The maintenance will have a duration of approximately 3 hours, and is planned as follows:
Expected start time: 02/09/2025 - 01:00 PM (UTC+2)
Expected end time: 02/09/2025 - 04:00 PM (UTC+2)
Please note, while the duration of this intervention can't exceed the planned deadline, it might be shorter, our team will take care of promptly notifying you once the situation is back to normal. Lastly, it is unfortunately not possible to postpone the intervention, should you require any special assistance please do not hesitate to contact us through your customer portal.
Best regards,
Your friends at LocLix
Dear valued customers,
The maintenance is in progress as planned.
Best regards,
Your friends at LocLix
Dear valued customers,
The maintenance in object has been completed and we're slowly bringing all systems up. You should see your services become available in the next minutes.
Best regards,
Your friends at LocLix
Dear valued customers,
The maintenance has ended as planned.
Best regards,
Your friends at LocLix
Dear valued customers,
We will be performing urgent maintenance work on our L3-L4 scrubbing clusters to update the software and enhance performance and reliability. During this time you may experience brief interruptions of service (users may disconnect and immediately re-connect to your service).
Maintenances like this one are necessary to allow us to keep improving our service.
If you have any questions, please do not hesitate to contact our support team through the dedicated channel within your portal.
Thank you for your understanding.
Best regards,
Your friends at LocLix
Dear valued customers,
The maintenance is in progress, as planned.
Best regards,
Your friends at LocLix
Dear valued customers,
The maintenance has ended as scheduled.
Best regards,
Your friends at LocLix
Dear valued customers,
We will be performing maintenance on our L3-L4 clusters to update the software and enhance performance and reliability. During this time you may experience brief interruptions of service (users may disconnect and immediately re-connect to your service).
Maintenances like this one are necessary to allow us to keep improving our service.
If you have any questions, please do not hesitate to contact our support team through the dedicated channel within your portal.
Thank you for your understanding.
Best regards,
Your friends at LocLix
Dear valued customers,
The maintenance is in progress, as scheduled.
Best regards,
Your friends at LocLix
Dear valued customers,
The maintenance has completed as planned.
Best regards,
Your friends at LocLix
Dear valued customers,
We are aware of a connectivity incident affecting the servers reachability in the Nuremberg (NUE1) location, our team is investigating. We'll update shortly.
Best regards,
Your friends at LocLix
Dear valued customers,
We have identified the cause of the connectivity incident and our team is actively working on a fix.
Best regards,
Your friends at LocLix
Dear valued customers,
The issue has now been resolved.
It has been caused by an in-transit issue of one of our upstream network carriers, traffic did not properly re-converge immediately. Our team will work on a solution to avoid similar situations in the future.
We'll keep the situation under monitoring and leave the incident open for now. Apologies for the inconvenience.
Best regards,
Your friends at LocLix
Dear valued customers,
After extensive monitoring, we haven't noticed any further drops. We're closing this incident.
Please find our RFO here.
Thank you for your continued patience and cooperation.
Best regards,
Your friends at LocLix
Dear valued customers,
We will be performing maintenance on our L3-L4 clusters to update the software and enhance performance and reliability. During this time you may experience brief interruptions of service (users may disconnect and immediately re-connect to your service).
Maintenances like this one are necessary to allow us to keep improving our service.
If you have any questions, please do not hesitate to contact our support team through the dedicated channel within your portal.
Thank you for your understanding.
Best regards,
Your friends at LocLix
Dear valued customers,
The maintenance in object is in progress.
Best regards,
Your friends at LocLix
Dear valued customers,
The maintenance has ended as planned.
Best regards,
Your friends at LocLix
Dear valued customers,
We will be performing urgent maintenance work on our L3-L4 scrubbing clusters to update the software and enhance performance and reliability. During this time you may experience brief interruptions of service (users may disconnect and immediately re-connect to your service).
Maintenances like this one are necessary to allow us to keep improving our service.
If you have any questions, please do not hesitate to contact our support team through the dedicated channel within your portal.
Thank you for your understanding.
Best regards,
Your friends at LocLix
Dear valued customers,
The maintenance is currently in progress.
Best regards,
Your friends at LocLix
Dear valued customers,
The maintenance has been completed as planned.
Best regards,
Your friends at LocLix
Dear valued customers,
We will be performing maintenance on our L3-L4 clusters to update the software and enhance performance and reliability. During this time you may experience brief interruptions of service (users may disconnect and immediately re-connect to your service).
Maintenances like this one are necessary to allow us to keep improving our service.
If you have any questions, please do not hesitate to contact our support team through the dedicated channel within your portal.
Thank you for your understanding.
Best regards,
Your friends at LocLix
Dear valued customers,
The maintenance is currently in progress.
Best regards,
Your friends at LocLix
Dear valued customers,
The maintenance has ended as planned.
Best regards,
Your friends at LocLix
Dear valued customers,
We will be performing maintenance on our L3-L4 clusters to update the software and enhance performance and reliability. During this time you may experience brief interruptions of service (users may disconnect and immediately re-connect to your service).
Maintenances like this one are necessary to allow us to keep improving our service.
If you have any questions, please do not hesitate to contact our support team through the dedicated channel within your portal.
Thank you for your understanding.
Best regards,
Your friends at LocLix
Dear valued customers,
The maintenance is currently in progress.
Best regards,
Your friends at LocLix
Dear valued customers,
The maintenance has ended as planned.
Best regards,
Your friends at LocLix
Dear valued customers,
We will be performing maintenance on our core network infrastructure in Nuremberg. During this time you may experience experience brief interruptions of service (ranging from immediate re-connections or unavailability to a subset to your users for upwards of 15-20 minutes).
Our team will be applying software updates to our core network routers and the traffic will be converging as these devices come back up one by one.
This maintenance work is important and necessary to help us improve the service that we provide to you on a day to day basis.
If you have any questions, please do not hesitate to contact our support team through the dedicated channel within your portal.
Thank you for your understanding.
Best regards,
Your friends at LocLix
Dear valued customers,
The maintenance in object is currently in progress.
Best regards,
Your friends at LocLix
Dear valued customers,
The maintenance has been completed as planned.
Best regards,
Your friends at LocLix
Dear valued customers,
We will be performing maintenance on our L3-L4 scrubbing clusters to enhance the service performance and reliability. During this time you may experience brief interruptions of service (users may disconnect and immediately re-connect to your service).
Maintenances like this one are necessary to allow us to keep improving our service.
If you have any questions, please do not hesitate to contact our support team through the dedicated channel within your portal.
Thank you for your understanding.
Best regards,
Your friends at LocLix
Dear valued customers,
The maintenance is in progress, as previously scheduled.
Best regards,
Your friends at LocLix
Dear valued customers,
The maintenance has been completed.
Best regards,
Your friends at LocLix
